Registrations need the existing AdminUpload function improved.
If columns within the spreadsheet are left blank, when updating users, any existing values are replaced with NULL. This means the team must populate all columns for all users, something they need IT help with. As such, they don't use it for anything other than creating new users.
Currently, updates/creation may only be done for a single company at a time. Can the functionality be tweaked so that the upload sheet can contain a Company/FirmID column that can direct creation/update to multiple companies?
There needs to be another email column. It only has one, meaning that the team can't mass-update emails.